Tokentrotter app Privacy Policy

Effective Date: February 4, 2025

This Privacy Policy describes how Tokentrotter, SL ("we," "our," or "us") collects, uses, and protects the personal data of users ("you" or "your") when using the Tokentrotter mobile application (the "Application"). We are committed to ensuring the protection of your personal information and complying with applicable data protection laws, including:

• Google Play User Data Policy

• General Data Protection Regulation (GDPR)

• California Consumer Privacy Act (CCPA)

1. Contact Information

• Data Controller: Tokentrotter, SL

• Contact Email: info@tokentrotter.com

2. Data We Collect and How We Use It

2.1 User-Provided Data

When using our Application, you may voluntarily provide:

• Registration details (name, email, password, etc.)

• Profile information

• Contact details when reaching out for support

2.2 Automatically Collected Data

We collect certain data automatically, including but not limited to:

• Device information (device type, OS version, unique device ID)

• IP address

• App usage statistics

• Mobile internet browser type

• Crash logs and diagnostics

2.3 Location Data

The Application may collect and process location data for:

• Geolocation Services: To provide location-based experiences, personalized content, and recommendations.

• Analytics and Improvements: To analyze trends and enhance the Application's functionality.

You can disable location tracking in your device settings.

3. Data Sharing and Third-Party Access

We do not sell or share your personal data for advertising purposes. However, we may share data with:

• Service providers (e.g., Google Firebase for analytics) under strict confidentiality agreements.

• Authorities, when required by law (e.g., legal processes, fraud investigations).

The Application integrates third-party services, which have their own privacy policies:

• Google Play Services: https://www.google.com/policies/privacy/

• Google Analytics for Firebase: https://firebase.google.com/support/privacy

4. User Rights Under GDPR and CCPA

4.1 Rights Under GDPR (EEA Users)

• Right to Access: Request a copy of the personal data we hold about you.

• Right to Rectification: Correct inaccurate or incomplete personal data.

• Right to Erasure ('Right to be Forgotten'): Request deletion of your personal data.

• Right to Restriction of Processing: Limit how we process your data.

• Right to Data Portability: Request your data in a structured, machine-readable format.

• Right to Object: Object to data processing based on legitimate interest.

• Right to Withdraw Consent: You may withdraw consent at any time.

4.2 Rights Under CCPA (California Users)

• Request Disclosure: Ask for details about the data we collect and share.

• Request Deletion: Request deletion of your personal information.

• Opt-Out of Sale: We do not sell your data, but you can opt out of potential future sales.

• Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

5. Opt-Out and Data Deletion Requests

• Data Deletion: You can request the deletion of your data by emailing info@tokentrotter.com.

• Opting Out: You can stop data collection by uninstalling the Application.

• Access and Corrections: You can request access to, correction, or deletion of your data.

6. Data Retention Policy

• User-provided data is retained only as long as necessary for providing the service.

• Automatically collected data is stored for up to 24 months, after which it may be anonymized.

7. Security Measures

We implement industry-standard security measures, including:

• Encryption of sensitive data.

• Restricted access to personal data.

• Regular security audits.

8. Children's Privacy

The Application is not intended for children under 13 years old. If we discover that a child under 13 has provided us with personal data, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted in the Application, and continued use implies acceptance of the revised policy.

10. Consent

By using the Application, you consent to the collection and processing of your data as described in this Privacy Policy. If you do not agree, please discontinue use of the Application.

11. Contact Us

For any privacy-related inquiries, please contact us at:

📧 Email: info@tokentrotter.com